Your questions answered
Planning Your Trip
What are your Victoria Clipper ferry departure times?
Our departure times between Seattle and Victoria vary seasonally. For more information, please see our Victoria Ferry schedule.
How much is the Victoria Clipper?
Do you offer any special rates or group discounts?
Our group sales department offers a variety of discounts for groups of 10+ individuals traveling together. Learn more about our group and charter offerings. We also offer special discounts for children and military personnel.
How do I get Clipper’s free expert help planning and booking my trip?
Clipper’s team of locally-based Pacific Northwest travel experts are standing by 7 am – 7 pm PDT daily to help you out! From planning your Clipper ferry to selecting the perfect hotel and fun things to do, we’ve got you covered. Customize any trip to fit your needs, all with the free guidance of our travel experts. Call today at 800.888.2535 to plan and book your trip!
Does Clipper offer travel insurance? What is Clipper’s cancellation policy?
Know Before You Go
What kind of identification do I need to bring with me?
When traveling between Canada and the United States, it will be necessary to pass through Customs and Border Protection at the border. If you are a U.S. or Canadian citizen, you will need one of the following travel documents:
- A Passport (required for air travel)
- Passport Card
- Enhanced Driver License or an Enhanced ID Card (EDL/ID) applicable to select states/provinces only, this is different than a Real ID
- NEXUS Card
When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. They may present one of the following documents:
- An original or copy of his or her birth certificate
- A consular report of birth abroad
- A naturalization certificate
- A citizenship card
If both birth parents are not present, you must provide a signed (preferably notarized) statement from the parent(s) authorizing the child to travel out of the country or proof of custody.
Children from countries other than the US or Canada will require a passport and possibly a Visa. Failure to provide such evidence may make you inadmissible to Canada.
What could prevent me from getting into Canada?
Felonies could prevent you from entering Canada. This means anything that’s considered a felony in Canada, even if it’s not a felony in the U.S. Even a misdemeanor Driving While Intoxicated conviction (DUI/DWI) is considered a felony in Canada and could result in you being denied entrance into Canada.
Can I bring my dog or cat on the ferry?
Yes. You can bring pets onboard the Victoria Clipper ferry, if they are in a carrier and accompanied by a person (animals cannot be transported as cargo). Pet space is highly limited, so we strongly recommend you book in advance.
Learn more about traveling with pets.
Can I bring my bicycle on the ferry?
Yes. You can bring bikes onboard the Victoria Clipper ferry. Bicycles are charged a $20 handling fee each way to Victoria, BC. Bicycle space is highly limited, so we strongly recommend that you book in advance.
Learn more about traveling with bikes.
Can I take my car on the Victoria Clipper ferry?
No. The Victoria Clipper V vessel is a passenger-only ferry. However, you can park your car at nearby parking garages before boarding the Clipper (Bell St. Garage near the Seattle terminal, hourly parking at the Victoria terminal or the Hotel Grand Pacific in Victoria).
Getting to Our Terminals
Where are the terminals located?
The terminal is located on Alaskan Way at Pier 69.
ADVISORY: Please refer to the WSDOT website for updates and directions ahead of your planned travel and allow ample time for arrival to our Wall Street parking garage.
The terminal is located Victoria’s Inner Harbour at 254 Belleville Street, which is about a block from the Hotel Grand Pacific.
Learn more about directions and parking.
Is there parking near the terminals?
Yes. In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel.
The garage offers parking for ONLY $10 per calendar day! You can obtain parking validation tickets from one of our agents in our Seattle or Victoria terminals or onboard the vessel.
In Victoria, very limited daily pay parking is available at the terminal and overnight pay parking is available at the Hotel Grand Pacific, which is about a block from the terminal. Robbins parking lot locations are also available for overnight parking.
Learn more about directions and parking.
When are the terminals open?
6:30 am – 7:00 pm, daily, year-round.
Daily, Jan 1-May 14: 8:30 am – 5:00 pm
Fri-Mon, May 15-June 30: 8:30 am – 7:00 pm
Tue-Thu, May 15-June 30: 8:30 am – 5:00 pm
Thu-Mon, July 1-Sept 13: 8:30 am – 7:00 pm
Tue & Wed, July 1-Sept 13: 8:30 am – 5:00 pm
Daily, Sept 14-Jan 3, 2021: 8:30 am – 5:00 pm
How do I get from SeaTac Airport to the Victoria Clipper?
You can travel from SeaTac Airport to Seattle Clipper terminal the following ways:
- Sound Transit Light Rail: Approximately $2.75 each way for airport to Westlake Station in downtown Seattle. You would require about a 5-minute taxi to get to the Victoria Clipper terminal at Pier 69. No reservations are required.
- Taxi: Taxis are available on the 3rd floor of the SeaTac Airport Parking Garage.
Day of Travel
What’s the check-in and boarding process like?
You can check-in online or in person at our Seattle terminal 7 days/week (see FAQ above for seasonal hours noted by terminal). Both terminals offer extended hours during the summer months. We recommend arriving at least one hour before your ferry’s departure. Passport checks are done at the ticket counter for all Seattle – Victoria passengers.
Boarding starts 45 minutes before your boat is scheduled to leave. Boarding group numbers will be announced and when yours is called, you will be free to board the vessel. If you are not on the boat 15 minutes before the boat is scheduled to leave, you forfeit your seat and your fare.
You are required to process through U.S. Customs & Border Protection before boarding any departure from Victoria. U.S. Customs & Border Protection will start processing passengers at least one hour before departure. Boarding group number announcements will begin for those passengers who have cleared through U.S. Customs and Border Protection 45 minutes prior to departure.
If your boarding group number is called while you are waiting to process U.S. Customs & Border Protection you will be boarded as soon as you have cleared U.S. Customs & Border Protection.
How is boarding order determined?
Boarding order is automatically assigned at the time that you pay for your reservation, rather than when you check-in or arrive at our terminal. The earlier that you book your trip, the better your boarding number will be.
However, you are not able to view your boarding assignment until check-in. You may check-in and view your boarding passes as well as boarding number assignments within 7 days before departure.
Pre-boarding is available on most departures if you need a little more time to settle in, such as families traveling with children ages 5 and under and those with difficulty walking. Passengers booked in Comfort Class will be boarded next, followed by priority boarding and Group 2, etc.
What is the Customs and Immigration Process like?
When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip.
Arriving in Victoria
Upon arrival at our Victoria terminal, you’ll clear both Canadian Immigration and Customs at the same time.
Arriving in Seattle
You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. U.S. Immigration/Passport Control will start processing passengers at least one hour before departure.
Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip.
Can I check a bag?
Yes. You are allowed to check up to two pieces of luggage on the Victoria Clipper ferry at the cost of $15.00 USD per checked bag. Each checked luggage item must weigh less than 50 pounds with linear dimensions that do not exceed 62” (length + width + height) including handles and wheels. Luggage items over 70 lbs. will be charged $37.00 USD per leg of travel.
All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. NOTE: checked luggage will be checked in and paid for at the Clipper terminal on your day of travel. Please allow ample time in your schedule to check in required luggage.
You can also carry on one small piece of luggage and one personal item.
Where can I store my luggage?
During the summer (when the kiosk is open) there is a luggage storage area at the Seattle Clipper terminal where you can store your luggage (for $5.00 per bag, 9:00 am to 6:00 pm) while you see the sights in Seattle.
Luggage can be stored year-round (when the terminal is open) at the Victoria Clipper (for $5.00 per bag) while you explore in and around the city. Your bags can also be checked and stored onboard on the vessel starting at 9:30 am on the day of travel.
Learn more about luggage storage
Will my phone work in Victoria, BC?
Most cell phones work just fine in Victoria, but some cell phone carriers charge additional fees for roaming and data without a Canadian or international phone plan. Before leaving for your trip, contact your local carrier for information on call pricing, text messaging and internet usage.
If you don’t have an international data plan, be sure to disable your phone’s data settings until you can find a hot spot to avoid charges.
Will my bank card and credit card work in Victoria, BC? Can I pay in USD?
Credit and debit cards are widely accepted across Canada, and ATM machines with 24-hour access are available throughout greater Victoria. The extent to which you can use your card and the fees that apply depend on your credit card company and bank. Be sure to call your bank and credit card companies before departing to avoid any surprise charges and to inform them of your travel plans to prevent your card from being deactivated.
Many businesses in Victoria accept U.S. dollars, but they are able to set their own exchange rate, so the rates may vary from store to store and change will be given in Canadian dollars.
On the Boat
Are food and beverages available on the boats or at the terminals? Can I bring food and beverages aboard?
The Clipper Café, is conveniently located in the ticketing area at Pier 69, Seattle, offering Caffe Vita coffee, breakfast sandwiches, Blazing Bagels, fresh salads and sandwiches for purchase prior to departure or take on board to enjoy en route. The Clipper Café is open daily, from 6 am and closes at 2:30 pm Monday-Friday and 9:00 am on Saturday-Sunday.
On board the Victoria Clipper V ferry, A selection of locally-sourced and freshly prepared meals, such handmade sandwiches on Macrina Bakery bread, Ellenos Real Greek Yogurt parfait and light snacks are available for purchase on board as well as a full range of beverages options, including locally-distilled spirits. You may also bring other food onboard, but no outside alcohol may be consumed onboard.
Victoria Clipper Onboard Menu (sample menu, subject to change)
The Clipper vessel is cashless, meaning purchases must be made with Visa, MasterCard, American Express or Discover Card. We do not accept cash, checks or debit cards requiring a PIN.
Is your vessel wheelchair accessible?
Yes. The Victoria Clipper V can accommodate both standard and motorized wheelchairs on the main deck of the vessel. Tie-downs are located at the front of the vessel on both the left and right side and at the back of the ship on the left side. Our vessel also features one wheelchair accessible bathroom onboard.
Due to limited loading capabilities, motorized scooters are typically not allowed in the cabin and are instead stored on the outside deck. If you are traveling with a motorized chair, be sure to bring along a charger in case your chair runs out of power during your trip.
What are the different seating classes on the Victoria Clipper ferry?
There are three seating classes on the Victoria Clipper ferry. They are:
- Economy Class – Situated on the lower deck of the main cabin, Economy Class offers locally sourced food, spirits and beverages available for purchase as well as an onboard gift shop.
- Vista Class – Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups.
- Comfort Class – Features priority boarding, a spacious private cabin area on the upper deck, leather seating as well as complimentary snacks and refreshments.
Learn more about our vessels.
Is there a virtual tour of the boat to see the inside?
Yes, there is. See our Virtual Tour of the Victoria Clipper V on our Clipper Experience page.
How long is the ferry ride from Seattle to Victoria, BC?
Our direct route between Seattle and Victoria, BC on the Victoria Clipper V ferry is around 2 hours and 45 minutes between Pier 69 in downtown Seattle and Belleville Terminal in Victoria’s downtown Inner Harbor.
Can I smoke on the ferry?
No, there is no smoking or vaping onboard the Victoria Clipper V. However, cigarettes available for purchase duty-free onboard the Victoria Clipper V.
Is there a gift shop or duty-free onboard?
Yes, both vessels offer a gift shop with a wide array of fun and unique Pacific Northwest apparel including t-shirts, sweatshirts, hats and beanies as well as stickers and postcards. Check out our sample Victoria Clipper V gift shop menu.
On our international route, the Victoria Clipper V also offers onboard duty-free sales of alcohol and cigarettes where you can save up to 50% off regularly taxed prices!
Do you have access to Wi-Fi?
Free Wi-Fi is available in both our Seattle and Victoria, BC terminal. Since our boats travel far from the shore on portions of our journey, we are unable to offer Wi-Fi onboard our vessels. We strongly encourage customers to take advantage of the time to unplug from technology! Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book.
Is the boat ride rough? Will I get seasick?
While we don’t normally sail over rough waters, occasionally it can be choppy once we’re underway due to Mother Nature and sudden weather changes in the Salish Sea. If you are prone to seasickness or motion sickness, we proactively provide complimentary ginger candies as well as Dramamine and Meclizine, which we recommend you take as soon as boarding is completed.
Can you carry firearms onboard the Victoria Clipper ferry?
No. You cannot carry firearms, ammunition, explosives or any other form of goods considered dangerous onboard the Victoria Clipper ferry.