FAQs

Seattle Terminal

The terminal is located on Alaskan Way at Pier 69.

Victoria Terminal

The terminal is located Victoria’s Inner Harbour at 254 Belleville Street, which is about a block from the Hotel Grand Pacific.

Learn more about directions and parking.

Seattle: 6:30 am – 8 pm, daily, year-round and 6:30 am-10 pm, daily, mid-May-mid September.
Victoria: 8:30 am – 5 pm, daily, November-March; 9:30 am-6 pm, daily, in April and October; and 8:30 am -6:45 pm, daily, May-September.

Boarding numbers are automatically assigned at the time that you pay for your reservation, but are not available until check-in. The earlier that you book your trip, the better your boarding number will be. You may check-in and get your boarding passes as well as boarding number assignments within 7 days before departure.

You can check-in online or in person at our Seattle terminal 7 days/week between 6:30 am and 8 pm daily or the Victoria terminal between 8:30 am and 5 pm. Both terminals offer extended hours during the summer months. We recommend arriving at least one hour before your boat’s departure.

Pre-boarding is available on most departures if you need a little more time to settle in, such as families traveling with children ages 5 and under and those with difficulty walking.

Departing Seattle

Boarding starts 45 minutes before your boat is scheduled to leave. Boarding group numbers will be announced and when yours is called, you will be free to board the vessel. If you are not on the boat 15 minutes before the boat is scheduled to leave, you forfeit your seat and your fare.

Departing Victoria

You are required to process through U.S. Customs & Border Protection before boarding any departure from Victoria. U.S. Customs & Border Protection will start processing passengers at least one hour before departure. Boarding group number announcements will begin for those passengers who have cleared through U.S. Customs and Border Protection 45 minutes prior to departure.

If your boarding group number is called while you are waiting to process U.S. Customs & Border Protection you will be boarded as soon as you have cleared U.S. Customs & Border Protection.

Learn more about check-in and boarding.

When traveling between Canada and the United States, it will be necessary to pass through Customs and Border Protection at the border. If you are a U.S. or Canadian citizen, you will need the following travel documents:

• A Passport
• Passport Card
• Enhanced Driver License or an Enhanced ID Card (EDL/ID)

When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. They may present one of the following documents:

An original or copy of his or her birth certificate

• A consular report of birth abroad
• A naturalization certificate
• A citizenship card

If both birth parents are not present, you must provide a signed (preferably notarized) statement from the parent(s) authorizing the child to travel out of the country or proof of custody.

Children from countries other than the US or Canada will require a passport and possibly a Visa. Failure to provide such evidence may make you inadmissible to Canada.

Learn more about required travel documents.

Felonies could prevent you from entering Canada. This means anything that’s considered a felony in Canada, even if it’s not a felony in the U.S. Even a misdemeanor Driving While Intoxicated conviction (DUI/DWI) is considered a felony in Canada and could result in you being denied entrance into Canada.

You can travel from SeaTac Airport to Seattle Clipper terminal the following ways:

• Luxury town car service: Approximately $63.00 each way for airport to the Victoria Clipper terminal at Pier 69. Can be booked through the Victoria Clipper along with your other vacation plans.
• Shuttle Express-Downtown Airporter: Approximately $18.00 each way from the airport to select downtown hotels. The Warwick Hotel is the closest hotel to the Victoria Clipper, but still requires about a 5-minute taxi ride to get to the Victoria Clipper terminal at Pier 69. The Airporter can be booked through the Victoria Clipper along with your other vacation plans. You would need to book the taxi transfer on your own.
• Sound Transit Light Rail: Approximately $2.75 each way for airport to Westlake Station in downtown Seattle. You would require about a 5-minute taxi to get to the Victoria Clipper terminal at Pier 69. No reservations are required.
• Taxi: Taxis are available on the 3rd floor of the SeaTac Airport Parking Garage.

Yes. In Seattle, the nearby Bell Street Pier garage offers parking for $10 per calendar day. You can obtain parking validation tickets from one of our agents in our Seattle or Victoria terminals or onboard the vessel.

In Victoria, daily pay parking is available at the terminal and overnight pay parking is available at the Hotel Grand Pacific, which is about a block from the terminal.

Learn more about directions and parking.

No. The Victoria Clipper vessels are all passenger-only ferries. However, you can park your car at nearby parking garages before boarding the Clipper (Bell St. Garage near the Seattle terminal, hourly parking at the Victoria terminal or the Hotel Grand Pacific in Victoria).

Yes. You can check up to two bags-for free! After that, you can check up to two pieces of luggage for $10 per bag. Bags must weigh less than 50 with linear dimensions that do not exceed 62” (length + width + height) including handles and wheels. You can also carry on one small piece of luggage and one personal item.

Learn more about luggage, bikes and pets.

Seattle

During the summer (when the kiosk is open) there is a luggage storage area at the Seattle Clipper terminal where you can store your luggage (for $1.00 per bag (cash only), 9:00 am to 6:00 pm) while you see the sights in Seattle.

Victoria

There is no temporary luggage storage at the Victoria, BC terminal, but luggage can be checked and stored onboard on the vessel starting at 9:30 am on the day of travel.

Learn more about directions and parking.

The Clipper Café, is conveniently located in the ticketing area at Pier 69, Seattle, offering Caffe Vita coffee, breakfast sandwiches, Blazing Bagels, fresh salads and sandwiches for purchase prior to departure or take on board to enjoy en route. The Clipper Café is open daily, from 6 am – 3 pm with reduced weekend hours during the fall and winter months.

On board the vessels, A selection of locally-sourced and freshly prepared meals, such handmade sandwiches on Macrina Bakery bread, Ellenos Real Greek Yogurt parfait and light snacks are available for purchase on board as well as a full range of beverages options, including locally-distilled spirits. You may also bring other food onboard, but no outside alcohol may be consumed onboard.

The Clipper vessels are cashless, meaning purchases must be made with Visa, MasterCard, American Express or Discover Card. We do not accept cash, checks or debit cards requiring a PIN.

While we don’t normally sail over rough waters, occasionally it can be choppy once we’re underway. If you are prone to seasickness or motion sickness, we provide complimentary ginger candies as well as Dramamine and Meclizine, which we recommend you take as soon as boarding is completed.

Our trips are tons of fun, and are the perfect way catch sight of our beloved orca, humpback and gray whales as well as a variety of other wildlife. Check out our magazine feature What to Know Before You Go: Whale Watching FAQ to discover what to expect and how to prepare for an epic whale watching trip aboard the San Juan Clipper.