Careers

Position Overview:

FRS Clipper seeks enthusiastic, upbeat individuals who share our passion and love of the Pacific Northwest and want to join our talented team of Reservations Agents. This position guides guests in planning, booking, and managing reservations for FRS Clipper transportation as well as hotel/tour package trips across the Pacific Northwest destinations served by FRS Clipper!

We are seeking applicants with experience as: Reservation Agent; Guest Services; Front Desk Agent; Concierge; Travel Agent; Call Center Agent; or Sales Coordinator

**This is not a cold-calling position – you will be answering reservation phones and assisting guests in person.**

Key Responsibilities:

• Take a high volume of calls from guests and create custom vacation packages and reservations
• Provide outstanding customer service assisting guests in-person with reservations, ticketing, and check-in prior to travel
• Inform guests about important rules and regulations for international travel and confirm identification and travel documents
• Provide accurate local knowledge and insider tips for guests asking for recommendations, and trip planning guidance (training will be provided by FRS Clipper)
• Support day-to-day administrative and operations duties to keep the reservations office operating smoothly

Key Requirements:

• Read, write, and speak English clearly and fluently
• Strong interpersonal skills, customer service experience preferred
• Professional sales experience with a multi-line phone or in a call center setting (ideal)
• Travel or hospitality experience and/or travel and insider local knowledge of the Pacific Northwest
• Foreign language proficiency is a plus
• Legal right to be employed in the U.S.
• No DUI/DWI, negligent driving, or felony convictions (this will disqualify your entry into Canada)
• Ability to lift and carry up to 50 pounds (luggage handling)
• Ability to pass a background check

Salary:

$18.00-20.00 hourly base rate, plus commission.

Benefits: 

Full-time, year-round employees are eligible for our comprehensive benefits package, outlined above

Job Type:

• Full-time

Schedule:

• 8 hour shift
• Holidays
• Monday to Sunday Availability
• Overtime

TO APPLY:  Please submit cover letters and resumes to:  careers@clippervacations.com

Position Overview:

We are looking for a Ship’s Chief Engineer for our high-speed passenger catamaran, traveling daily between Seattle and Victoria, British Columbia. The schedule allows you to be home nightly. This is a dynamic opportunity for a motivated individual to become part of a well-established company with a competitive compensation package including great health benefits, 401K retirement plans, parking, free travel onboard our vessels and other “Clipper perks”.

The Chief Engineer is the lead maintenance position onboard and overseas the assistant engineer. The Chief Engineer reports to the Port Engineer and Maintenance Superintendent ashore. This creates a small, fast, and innovative engineering team. The team is responsible for safe operation and maintenance of all propulsion, hydraulic, electrical, and auxiliary systems aboard the vessel. Experience with MTU engines, waterjets, hydraulic, electrical, air conditioning, plumbing and general maintenance preferred.

The current open chief engineer position is for an experienced, knowledgeable, and motivated person who is looking for an employer who values their effort and abilities. The position encompasses hands on labor, plant operations, project planning, and record keeping.

The sea time aboard the Victoria Clipper V counts towards unlimited horsepower sea time. This is a great opportunity to advance your license and career.

Please note, this position requires you to be based in the Seattle area. There are no onboard accommodations (vessel returns to Seattle nightly) and relocation is not provided.

About the vessel

• 167 feet long, 40 feet wide
• 525 passengers plus crew
• 2.75 – 3 hour sailing time
• 6960kw / 9333hp
• waterjet propulsion system, standard cruising speed of 36 knots

Key Responsibilities:

• Monitors, inspects and repairs vessel’s equipment
• Records repairs, inspections, and work into the preventative maintenance system
• Bunkers fuel, oil and water
• Operates the vessel plant including main propulsion, auxiliaries, safety systems, house systems and electrical systems
• Monitors vessel seaworthiness, crew and safety as well as environmental protection
• Maintains and repairs technical equipment of the fleet and related on shore equipment
• Contributes to the conversion and modification of the vessels
• Contributes to compliance with all applicable class, flag state and port state rules and applicable requirements by regulatory agencies
• Participates in the safety management system

Key Requirements:

• USCG license- Chief, 1st, 2nd or 3rd Assistant Engineer unlimited with STCW III/2 designation, First Engineer, Second Engineer, Third Engineer and Chief Engineer
• Knowledge of diesel engines, hydraulics, electrical power systems, electrical/mechanical control systems, HVAC
• Ability to read electrical drawings
• Ability to read hydraulic drawings
• Citizen of the U.S. or Canada
• Ability to read, write and speak English fluently
• Ability to travel to Canada
• Basic familiarity with Microsoft Office and/or 365

Benefits:

This position qualifies for our comprehensive benefits package, outlined above

Compensation: 

Pay: $50.00 per hour

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Weekend availability

Application Question(s):

• Are you a US citizen? (USCG Requirement)

License/Certification:

• Passport (Required)
• MMC (Required)
• MMC Medical Certificate (Required)
• TWIC Card (Required)
• STCW III/2 Endorsement (Required)

Work Location:

In person

TO APPLY:  Please submit cover letters and resumes to:  careers@clippervacations.com

Position Overview:

The Shore Support team plays an important role toward Clipper’s goal: creating amazing memories for our guests. This is an active position that will keep you moving throughout your shift.

Key Responsibilities: 

• Filling vessel stock provisions
• Receiving cargo and other shipments
• Keeping track of shoreside inventory
• Ordering consumable supplies
• Maintain an organized warehouse
• Janitorial duties of the facility
• Preparing the passenger boarding area for loading and unloading operation
• Luggage handling, operating pallet jacks and electrical hoists to swing the luggage bins on/off the vessels
• Other tasks to help ensure the boats sail on time with all the supplies they need to provide our passengers with a First-Class service
• Handling mooring lines – No dockhand experience? We will train you!

Qualifications and Skills Required:

• Superior record for punctuality and reliability
• Exceptional time management with little supervision
• Self-motivated and strong work ethic
• Ability to handle multiple projects and meet deadlines independently and as a team
• Basic computer and math knowledge
• Microsoft Office experience including basic Excel
• Flexible and willingness to adapt to an ever-changing environment
• Bending, stooping, lifting, carrying, climbing ladders, pushing / pulling up to 75 pounds manually

Job Type:

Full-time

Benefits:

This position qualifies for our comprehensive benefits package, outlined above

Compensation:

Pay: $20.00 per hour

Schedule:

• 10 hour shift (4:30am – 3:30pm, 4 days on and 3 days off each week!)
• Day shift
• Morning shift
• Weekends as needed

Work Location:

In person

TO APPLY:  Please submit cover letters and resumes to:  careers@clippervacations.com

Position Overview:

FRS Clipper seeks individuals who share our passion and love of the Pacific Northwest working in the travel/hospitality industry. We are looking for an ambitious, diligent and energetic person who wants the opportunity to contribute in our Finance and Accounting department. This role requires someone who is self-motivated, detail oriented and who is comfortable with some ambiguity and change. The candidate should be someone who enjoys working with international partners and is looking for an opportunity to be challenged and grow their skill set.

The Accounting Manager reports directly to the Director of Finance and is responsible for overseeing the financial operations of the company. Responsibilities include daily and monthly accounting functions, annual audit work, compliance reporting, general ledger oversight, cash management, revenue recognition, and the preparation of accurate and timely financial statements in accordance with US GAAP.

If you are a highly motivated and detail-oriented accounting professional with a passion for the travel industry, we invite you to join our team. This is an excellent opportunity to contribute to the financial success of our growing organization while enjoying the perks of working in the beautiful city of Seattle.

This position is eligible for a 10% performance-based bonus.

Key Responsibilities:

• Supervise and mentor a team of accounting professionals, fostering a collaborative and high-performing work environment
• Provide guidance, training, and performance feedback to team members to ensure their professional development and success
• Responsible for the accurate, timely creation, and dissemination of financial statements and related management reports for internal and external stakeholders
• Coordinate and manage the annual external audit process, ensuring timely completion and resolution of audit findings
• Manage banking relationships, including cash management with multiple currencies
• Communicate effectively with colleagues at German headquarters and other group companies in European time zone
• Collaborate with cross-functional teams, such as operations and human resources, to optimize processes and achieve organizational goals
• Oversee the activities of the department ensuring the accurate and timely processing of accounts receivable, accounts payable, credit card expense, employee expense reports, cash control, payroll processing, petty cash, and corporate payroll tax compliance
• Oversee accounts receivable to ensure the accurate and timely management of all A/R aging components including vendor billing, intercompany billing and cash application
• Ensure that the financial statements are reconciled, supported and properly reviewed monthly
• Understand, analyze and apply technical accounting guidance to complex business transactions such as intercompany relationships and agreements
• Approve wire and ACH payments
• Responsible for all local, state and federal government reporting requirements and monthly and quarterly tax filings
• Develop and implement effective financial controls, procedures, and accounting policies to maintain compliance and strengthen internal controls
• Lead continuous improvement initiatives to streamline workflows
• Stay up-to-date with changes in accounting regulations and industry best practices, and implement necessary adjustments
• Partner with FP&A to analyze monthly, quarterly and annual results

Qualifications and Skills:

• Experience in managing a team and fostering a collaborative work environment
• Exceptional attention to detail and ability to work in a fast-paced, deadline-driven environment
• Solid US GAAP knowledge and strong technical accounting skills required
• Strong communication and interpersonal skills to interact effectively with cross-functional teams and senior management
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality
• Demonstrated ability to roll-up sleeves and work with team members in a hands-on management capacity
• Demonstrated experience in project management with proven ability to lead multiple projects forward and effectively leverage available resources to drive results
• PC proficiency: Strong Microsoft suite skills, with exceptional skills in Excel
• Excellent fluent English language skills (speaking, reading, writing)

Education & Experience:

• CPA required, MBA or related Master’s degree preferred
• BA or BS in Accounting or Finance
• 8+ years of progressive accounting
• 2-4 years of in financial leadership role
• SAP or other large ERP system experience preferred
• TravelBox experience preferred, but not required
• Experience in the travel/hospitality industry helpful, but not required
• Experience with internal controls, SOX, or related experience helpful, but not required

Physical setting: 

Office 4 days per week minimum with 1 optional date remote

Ability to commute/relocate: 

Reliably commute or planning to relocate before starting work to Seattle, WA 98121 (Seattle based) or Victoria, BC V8V 1X2 (Victoria based)

Travel:

Ability to travel outside the country to our company’s other location preferred, but not required

Salary:

CAD $100,000 – $130,000 – Victoria based

USD $95,000 – $115,000 – Seattle based

Benefits:

This position qualifies for our comprehensive benefits package, outlined above

TO APPLY:  Please submit cover letters and resumes to:  careers@clippervacations.com