The Victoria Clipper ferry cruises out of downtown Seattle.

Do you have a stunning water view at work? Always wanted one? Love helping guide locals and visitors from around the world on trips across the Pacific Northwest? FRS Clipper is calling!

We are always looking for talented people to join our team. But we want to make sure that our culture is right for you! So, ask yourself:

  • Are you ready to join FRS’ world-class high-performing global team of maritime and travel experts?
  • How entrepreneurial, strategic and innovative are you?
  • Do you love going above and beyond to help others?
  • Are you a team player who consistently maintains a positive mindset?
  • Are you ready to learn and develop new skills?

Check out our benefits below and learn more about how much we value work-life balance and personal time.

  • Free trips on the Victoria Clipper V and San Juan Clipper!
  • Generous PTO, Paid Holidays
  • Comprehensive Benefit Plan
  • 401(k) with company match
  • Employee Assistance Program (EAP)
  • Parking and transportation subsidy
  • Membership to Life Balance Program
  • Growing our staff through internal career opportunities
  • Training opportunities (internal and external)
  • Travel benefits with Alaska Air, Frontier, Harbour Air Seaplanes & Kenmore Air
  • Industry rate discounts with our hotel and tour partners
  • Access to Port of Seattle TightReach Exercise Facility

See a current position below that fits your vision? Let’s have a chat!

Position Profile

FRS Clipper seeks individuals who share our passion and love of the Pacific Northwest and wants to join us as Reservations Agents. This position guides guests in planning, booking and managing reservations for FRS Clipper transportation as well as hotel/tour package trips across the Pacific Northwest to all destinations served by FRS Clipper!

Key Responsibilities

  • Make custom vacation packages and reservations for FRS Clipper guests over the phone using proprietary booking software in a high-volume inbound call center setting
  • Assist passengers in-person with reservations, ticketing, and check-in prior to travel on FRS Clipper vessels while demonstrating outstanding customer service skills
  • Ensure that guests are informed of important rules and regulations for international travel and that they have correct identification and travel documents
  • Provide accurate local knowledge, product offering insights and insider tips for guests asking for local information, recommendations and trip planning guidance
  • Conduct day-to-day administrative and operations duties to keep the reservations office operating smoothly

Requirements

  • Ability to multi-task and pay close attention to detail while working in a fast-paced environment
  • Strong interpersonal skills and the ability to stay calm under pressure
  • Ability to read, write and speak English clearly and fluently
  • Ability to lift and carry up to 50 pounds
  • Strong verbal, written and presentation skills
  • Legal right to be employed in the U.S.
  • Ability to pass a background check
  • Ability to travel regionally and in Canada (a felony or DUI conviction can disqualify entry to Canada)
  • Sales experience, as this is a competitive sales environment where up-selling is critical to success
  • Travel or hospitality experience and/or travel and insider local knowledge of the Pacific Northwest
  • Professional phone experience with a multi-line phone or in a call center setting
  • Foreign language proficiency, bilingual capabilities in addition to the English fluency can be useful as Clipper draws guests from around the globe!

To apply:  Please submit a resume and cover letter in Microsoft Word or PDF format to hr@clippervacations.com.

Position Overview:
Clipper seeks enthusiastic, upbeat individuals who share our passion and love of the Pacific Northwest and want to join our Clipper Team. This position will ensure that our guest’s vacation starts out on a high and positive note.

This is a part-time position from 5 am to 9 am that is eligible to transition to a full-time position.

Salary and Benefits: $18 to $22/hour, plus Clipper travel benefits.

Key Responsibilities:

  • Preparing the morning departure of the Victoria Clipper and the San Juan Clipper at Pier 69
  • Assist guests with morning check-in for their departure.
  • Process payments for checked luggage, pets, bikes, etc.
  • Ensure that guests are informed of important rules and regulations for international travel.
  • Ensure guest passports and ID meets the border crossing requirements.
  • Be able to identify if a guest is not eligible for border crossing and handle it with discretion.
  • Be able to answer questions guests may have about their vacation with accurate information.

Requirements:

  • Ability to multi-task and pay close attention to detail while working in a fast-paced environment
  • Strong interpersonal skills and the ability to stay calm under pressure
  • Ability to read, write and speak English clearly and fluently
  • Ability to lift and carry up to 50 pounds
  • Strong verbal, written and presentation skills
  • Legal right to be employed in the U.S.
  • Ability to pass a background check
  • Ability to travel regionally and in Canada (a felony or DUI conviction can disqualify entry to Canada)
  • Foreign language proficiency, bilingual capabilities in addition to the English fluency can be useful as Clipper draws guests from around the globe!

To apply:  Please submit a resume and cover letter in Microsoft work or PDF format to hr@clipppervacations.com.

Position Profile

FRS Clipper seeks an individual who shares our passion and love of the Pacific Northwest and wants to join us as Chief Engineer, Engineer and/or Able Seafarer Engine. This position is a key contributor to the safe and efficient operation of the Victoria Clipper V and San Juan Clipper vessels and essential to providing fast, safe and reliable transportation to our guests.

Key Responsibilities

  •  Supervises and/or supports the daily technical operation of one of the vessels in the fleet
  •  Monitors vessel seaworthiness, crew and safety as well as environmental protection
  •  Maintains and repairs technical equipment of the fleet and related onshore equipment
  •  Contributes to the conversion and modification of the vessels
  •  Contributes to compliance with all applicable rules requirements and safety management
  •  Line and luggage handling
  •  Cleaning technical spaces

Requirements  

  • Preferred for Engineer positions: USCG license- DDE unlimited or Third Assistant unlimited or above with SCTW III/2 designation
  • MTU and/or water jet experience (preferred), water jet experience helpful
  • Knowledge of diesel engines, hydraulics, basic electrical, basic HVAC
  • Citizen of the U.S. or have the legal right to be employed in the U.S.
  • Ability to read, write and speak English fluently
  • Strong verbal, written and presentation skills
  • Ability to travel regionally and in Canada

To apply:  Please submit a resume and cover letter in Microsoft work or PDF format to hr@clipppervacations.com.

Position Profile

FRS Clipper seeks enthusiastic, upbeat individuals who share our passion and love of the Pacific Northwest and want to join our talented team of Onboard Sales Attendants. This position offers a fun, rewarding and challenging job, working on the water, and meeting new friends! Your primary job will involve high interaction with passengers and providing excellent customer service. Enjoy the beautiful destination of Victoria, British Columbia!

This is a full-time position with benefits.

Key Responsibilities   

  • Sell FRS Clipper products while underway and taking every opportunity to promote these sales to reach team goals: food, beverage, sightseeing tours, gift shop and duty free.
  • Use Point of Sales system.
  • Luggage handling.
  • Maintain vessel cleanliness.
  • Provide exceptional customer service while creating amazing memories for our guests.  

Requirements  

  • Must possess a US Passport; or a Passport with ability to exit/enter the USA
  • No DUI/DWI, negligent driving or felony convictions (this will disqualify your entry into Canada)
  • Must pass a required Pre-Employment Drug Screen (including Marijuana) and submit to random USCG drug screens – paid for by FRS Clipper
  • Must have proof of COVID-19 vaccination (Canada entry requirement)

Other Requirements  

  • Participate in a USCG Basic Safety Training course – paid for by FRS Clipper
  • Complete a USCG Medical Fitness exam – paid for by FRS Clipper
  • Able to lift 70lbs
  • Strong interpersonal skills; ability to stay calm under pressure
  • Available to work any shift (10,12 hour shifts), including weekends and holidays
  • 4 days on/3 days off work schedule
  • Punctual; reliable; team player; strong work ethic
  • Experience in restaurant, hospitality, and customer service with emphasis in sales

Compensation

$17.50/hour, plus per diem, commission and tips (average earnings $22 – $26 per hour);

Benefits include:  medical, dental, vision insurance; 401(k); transportation/parking stipend; paid time off; travel benefits.

To apply:  Please submit a resume and cover letter in Microsoft work or PDF format to hr@clipppervacations.com.

About Us

The San Juan Clipper is a high speed, passenger-only ferry providing Seattle’s only half-day whale and wildlife tour! Visit our website for information on our whale watching excursions!

Position Overview – Onboard Supervisor

Clipper seeks an enthusiastic and professional individual who shares our passion and love of the Salish Sea.  This position offers a fun, rewarding and challenging job, while working on the water and viewing wildlife up close.  Your primary job will involve high interaction with our guests, overseeing their comfort and safety, and ensuring they are receiving excellent customer service from your team.

Salary

$20.00/hour, plus commission, tips, and overtime (average earnings $23 – $25 per hour); transportation stipend; travel benefits.

  • This is a Seasonal, Full-time position, with overtime pay.
  • The season starts May 5, 2022, through October 9, 2022.
  • Weekly Schedule consists of working 3 days on, and 4 days off.
  • Each shift is typically 14 hours, with a break in the middle of the day.
  • Opportunity for full-time, year-round position when the season ends by transferring to the Victoria Clipper V providing transportation to Victoria, Canada. This position offers health benefits and 401(k).

Key Responsibilities      

  • Supervision of the Onboard Attendant and Naturalist during the trip.
  • Demonstrate leadership in being a great host for our guests of up to 200 passengers
  • Handle problems and situations involving our guests; resolve problems with limited oversight
  • Public Announcements using a professional and pleasant communication style
  • Proactively monitor vessel stock; ensure supply needs are met; submit orders to replenish stock
  • Complete a daily Supervisor report; inventory control; communication with wheelhouse and management
  • Communicate team goals and objectives effectively. Act as coach and mentor, identifying issues and working to resolve conflict within the team
  • Participate with Line handling on the vessel for arrivals and departures
  • Comply with safety and security procedures and fulfilling duties in emergency situations.
  • Assist team with maintaining vessel cleanliness

Requirements  

  • Pass a required Pre-Employment Drug Screen (including Marijuana) and submit to random drug testing – paid for by Clipper
  • Previous supervisory experience in the transportation, restaurant, or hospitality industry
  • 3 years with face-to-face customer service experience
  • Ability to be intuitive and empathetic towards our guests and employee needs
  • Public Speaking experience a plus
  • Ability to multi-task in a fast-paced, dynamic environment
  • Written communication skills and Strong interpersonal skills
  • Ability to stay calm under pressure; relate to diverse clientele
  • Experience with a Point-of-Sales system
  • Available to work a long shift, working on your feet; includes weekends and holidays
  • Punctual; reliable; team player; strong work ethic
  • Able to lift 70lbs

EEO Commitment
San Juan Clipper/CNI Newco is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.  San Juan Clipper/CNI Newco complies with all laws and regulations relating to employment discrimination and is always committed to doing what’s right.

Matthias Pahnke, Chief Executive Officer

 

Careers with a Water View

The Victoria Clipper ferry cruises out of downtown Seattle.

Do you have a stunning water view at work? Always wanted one? Love helping guide locals and visitors from around the world on trips across the Pacific Northwest? FRS Clipper is calling!

We are always looking for talented people to join our team. But we want to make sure that our culture is right for you! So, ask yourself:

  • Are you ready to join FRS’ world-class high-performing global team of maritime and travel experts?
  • How entrepreneurial, strategic and innovative are you?
  • Do you love going above and beyond to help others?
  • Are you a team player who consistently maintains a positive mindset?
  • Are you ready to learn and develop new skills?

Benefits

Check out our benefits below and learn more about how much we value work-life balance and personal time.

  • Free trips on the Victoria Clipper V and San Juan Clipper!
  • Generous PTO, Paid Holidays
  • Comprehensive Benefit Plan
  • 401(k) with company match
  • Employee Assistance Program (EAP)
  • Parking and transportation subsidy
  • Membership to Life Balance Program
  • Growing our staff through internal career opportunities
  • Training opportunities (internal and external)
  • Travel benefits with Alaska Air, Frontier, Harbour Air Seaplanes & Kenmore Air
  • Industry rate discounts with our hotel and tour partners
  • Access to Port of Seattle TightReach Exercise Facility

See a current position below that fits your vision? Let’s have a chat!

Current Job Openings

Position Profile

FRS Clipper seeks individuals who share our passion and love of the Pacific Northwest and wants to join us as Reservations Agents. This position guides guests in planning, booking and managing reservations for FRS Clipper transportation as well as hotel/tour package trips across the Pacific Northwest to all destinations served by FRS Clipper!

Key Responsibilities

  • Make custom vacation packages and reservations for FRS Clipper guests over the phone using proprietary booking software in a high-volume inbound call center setting
  • Assist passengers in-person with reservations, ticketing, and check-in prior to travel on FRS Clipper vessels while demonstrating outstanding customer service skills
  • Ensure that guests are informed of important rules and regulations for international travel and that they have correct identification and travel documents
  • Provide accurate local knowledge, product offering insights and insider tips for guests asking for local information, recommendations and trip planning guidance
  • Conduct day-to-day administrative and operations duties to keep the reservations office operating smoothly

Requirements

  • Ability to multi-task and pay close attention to detail while working in a fast-paced environment
  • Strong interpersonal skills and the ability to stay calm under pressure
  • Ability to read, write and speak English clearly and fluently
  • Ability to lift and carry up to 50 pounds
  • Strong verbal, written and presentation skills
  • Legal right to be employed in the U.S.
  • Ability to pass a background check
  • Ability to travel regionally and in Canada (a felony or DUI conviction can disqualify entry to Canada)
  • Sales experience, as this is a competitive sales environment where up-selling is critical to success
  • Travel or hospitality experience and/or travel and insider local knowledge of the Pacific Northwest
  • Professional phone experience with a multi-line phone or in a call center setting
  • Foreign language proficiency, bilingual capabilities in addition to the English fluency can be useful as Clipper draws guests from around the globe!

To apply:  Please submit a resume and cover letter in Microsoft Word or PDF format to hr@clippervacations.com.

Position Overview:
Clipper seeks enthusiastic, upbeat individuals who share our passion and love of the Pacific Northwest and want to join our Clipper Team. This position will ensure that our guest’s vacation starts out on a high and positive note.

This is a part-time position from 5 am to 9 am that is eligible to transition to a full-time position.

Salary and Benefits: $18 to $22/hour, plus Clipper travel benefits.

Key Responsibilities:

  • Preparing the morning departure of the Victoria Clipper and the San Juan Clipper at Pier 69
  • Assist guests with morning check-in for their departure.
  • Process payments for checked luggage, pets, bikes, etc.
  • Ensure that guests are informed of important rules and regulations for international travel.
  • Ensure guest passports and ID meets the border crossing requirements.
  • Be able to identify if a guest is not eligible for border crossing and handle it with discretion.
  • Be able to answer questions guests may have about their vacation with accurate information.

Requirements:

  • Ability to multi-task and pay close attention to detail while working in a fast-paced environment
  • Strong interpersonal skills and the ability to stay calm under pressure
  • Ability to read, write and speak English clearly and fluently
  • Ability to lift and carry up to 50 pounds
  • Strong verbal, written and presentation skills
  • Legal right to be employed in the U.S.
  • Ability to pass a background check
  • Ability to travel regionally and in Canada (a felony or DUI conviction can disqualify entry to Canada)
  • Foreign language proficiency, bilingual capabilities in addition to the English fluency can be useful as Clipper draws guests from around the globe!

To apply:  Please submit a resume and cover letter in Microsoft work or PDF format to hr@clipppervacations.com.

Position Profile

FRS Clipper seeks an individual who shares our passion and love of the Pacific Northwest and wants to join us as Chief Engineer, Engineer and/or Able Seafarer Engine. This position is a key contributor to the safe and efficient operation of the Victoria Clipper V and San Juan Clipper vessels and essential to providing fast, safe and reliable transportation to our guests.

Key Responsibilities

  •  Supervises and/or supports the daily technical operation of one of the vessels in the fleet
  •  Monitors vessel seaworthiness, crew and safety as well as environmental protection
  •  Maintains and repairs technical equipment of the fleet and related onshore equipment
  •  Contributes to the conversion and modification of the vessels
  •  Contributes to compliance with all applicable rules requirements and safety management
  •  Line and luggage handling
  •  Cleaning technical spaces

Requirements  

  • Preferred for Engineer positions: USCG license- DDE unlimited or Third Assistant unlimited or above with SCTW III/2 designation
  • MTU and/or water jet experience (preferred), water jet experience helpful
  • Knowledge of diesel engines, hydraulics, basic electrical, basic HVAC
  • Citizen of the U.S. or have the legal right to be employed in the U.S.
  • Ability to read, write and speak English fluently
  • Strong verbal, written and presentation skills
  • Ability to travel regionally and in Canada

To apply:  Please submit a resume and cover letter in Microsoft work or PDF format to hr@clipppervacations.com.

Position Profile

FRS Clipper seeks enthusiastic, upbeat individuals who share our passion and love of the Pacific Northwest and want to join our talented team of Onboard Sales Attendants. This position offers a fun, rewarding and challenging job, working on the water, and meeting new friends! Your primary job will involve high interaction with passengers and providing excellent customer service. Enjoy the beautiful destination of Victoria, British Columbia!

This is a full-time position with benefits.

Key Responsibilities   

  • Sell FRS Clipper products while underway and taking every opportunity to promote these sales to reach team goals: food, beverage, sightseeing tours, gift shop and duty free.
  • Use Point of Sales system.
  • Luggage handling.
  • Maintain vessel cleanliness.
  • Provide exceptional customer service while creating amazing memories for our guests.  

Requirements  

  • Must possess a US Passport; or a Passport with ability to exit/enter the USA
  • No DUI/DWI, negligent driving or felony convictions (this will disqualify your entry into Canada)
  • Must pass a required Pre-Employment Drug Screen (including Marijuana) and submit to random USCG drug screens – paid for by FRS Clipper
  • Must have proof of COVID-19 vaccination (Canada entry requirement)

Other Requirements  

  • Participate in a USCG Basic Safety Training course – paid for by FRS Clipper
  • Complete a USCG Medical Fitness exam – paid for by FRS Clipper
  • Able to lift 70lbs
  • Strong interpersonal skills; ability to stay calm under pressure
  • Available to work any shift (10,12 hour shifts), including weekends and holidays
  • 4 days on/3 days off work schedule
  • Punctual; reliable; team player; strong work ethic
  • Experience in restaurant, hospitality, and customer service with emphasis in sales

Compensation

$17.50/hour, plus per diem, commission and tips (average earnings $22 – $26 per hour);

Benefits include:  medical, dental, vision insurance; 401(k); transportation/parking stipend; paid time off; travel benefits.

To apply:  Please submit a resume and cover letter in Microsoft work or PDF format to hr@clipppervacations.com.

About Us

The San Juan Clipper is a high speed, passenger-only ferry providing Seattle’s only half-day whale and wildlife tour! Visit our website for information on our whale watching excursions!

Position Overview – Onboard Supervisor

Clipper seeks an enthusiastic and professional individual who shares our passion and love of the Salish Sea.  This position offers a fun, rewarding and challenging job, while working on the water and viewing wildlife up close.  Your primary job will involve high interaction with our guests, overseeing their comfort and safety, and ensuring they are receiving excellent customer service from your team.

Salary

$20.00/hour, plus commission, tips, and overtime (average earnings $23 – $25 per hour); transportation stipend; travel benefits.

  • This is a Seasonal, Full-time position, with overtime pay.
  • The season starts May 5, 2022, through October 9, 2022.
  • Weekly Schedule consists of working 3 days on, and 4 days off.
  • Each shift is typically 14 hours, with a break in the middle of the day.
  • Opportunity for full-time, year-round position when the season ends by transferring to the Victoria Clipper V providing transportation to Victoria, Canada. This position offers health benefits and 401(k).

Key Responsibilities      

  • Supervision of the Onboard Attendant and Naturalist during the trip.
  • Demonstrate leadership in being a great host for our guests of up to 200 passengers
  • Handle problems and situations involving our guests; resolve problems with limited oversight
  • Public Announcements using a professional and pleasant communication style
  • Proactively monitor vessel stock; ensure supply needs are met; submit orders to replenish stock
  • Complete a daily Supervisor report; inventory control; communication with wheelhouse and management
  • Communicate team goals and objectives effectively. Act as coach and mentor, identifying issues and working to resolve conflict within the team
  • Participate with Line handling on the vessel for arrivals and departures
  • Comply with safety and security procedures and fulfilling duties in emergency situations.
  • Assist team with maintaining vessel cleanliness

Requirements  

  • Pass a required Pre-Employment Drug Screen (including Marijuana) and submit to random drug testing – paid for by Clipper
  • Previous supervisory experience in the transportation, restaurant, or hospitality industry
  • 3 years with face-to-face customer service experience
  • Ability to be intuitive and empathetic towards our guests and employee needs
  • Public Speaking experience a plus
  • Ability to multi-task in a fast-paced, dynamic environment
  • Written communication skills and Strong interpersonal skills
  • Ability to stay calm under pressure; relate to diverse clientele
  • Experience with a Point-of-Sales system
  • Available to work a long shift, working on your feet; includes weekends and holidays
  • Punctual; reliable; team player; strong work ethic
  • Able to lift 70lbs

EEO Commitment
San Juan Clipper/CNI Newco is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.  San Juan Clipper/CNI Newco complies with all laws and regulations relating to employment discrimination and is always committed to doing what’s right.

Leadership

Matthias Pahnke, Chief Executive Officer