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Join Our Talented Team!

Looking for a career full of adventure and possibilities? Explore your next chapter at Clipper Vacations. Since 1986, our focus has been on helping create amazing memories for travelers from around the world while making travel easy. We are the leading travel and tourism company for the Pacific Northwest, owning and operating Seattle’s iconic Victoria Clippers and offering opportunities to getaway to destinations such as Victoria, Vancouver, Portland, the Canadian Rockies, Whistler and Vancouver Island for sightseeing, outdoor adventures, culinary tours, whale watching and more.

We are a progressive company that encourages creativity, innovation and a focus on providing outstanding service to our customers. We consider our employees to be our most valuable assets and work hard to promote a positive, fun and respectful working environment. If you enjoy good employee benefits and being part of the vibrant Seattle waterfront, this is the place for you!

  • arrowReservation Agent
    Summary of Key Responsibilities (not limited to the following)

    • Make custom vacation packages and reservations for Victoria Clipper passengers who call us or come in to the terminal.
    • Provide friendly insight to people asking for local information and recommendations.
    • Check-in passengers before they travel on the Victoria Clipper.
    • Ensure that customers are informed of important rules and regulations for international travel and that they have correct identification and travel documents.
    • Day to day administrative duties to keep the reservations office operating smoothly.

    Qualifications and Skills Required

    • Strong verbal, written and presentation skills.
    • Ability to travel regionally and in Canada.
    • Ability to multi-task and pay close attention to detail while working in a fast-paced environment.
    • Strong interpersonal skills and the ability to stay calm in any situation.
    • Citizen of the U.S. or have the legal right to be employed in the U.S.
    • Ability to read, write and speak English fluently.
    • Ability to lift and carry up to 50 pounds.

    Preferred Qualifications

    • Travel/Hospitality experience.
    • Sales experience; up-selling is an integral part of this position.
    • Professional phone experience, preferably with a multi-line phone or in a call center setting.

    Schedule:

    Reservation Agents are scheduled 40 hours per week between the hours of 5:45 AM and 10:15 PM, seven days a week, including all holidays except December 25. Shifts may change from week to week and may include both weekend days. The training class for seasonal Reservation Agents will begin on February 15th, 2016.

    Compensation:

    Hourly rate of $13.50 plus commission. Benefits provided. Transportation stipend provided.

    Company Overview:

    Clipper Navigation, Inc. dba Clipper Vacations – is well known as the travel experts for the Pacific Northwest and Western Canada. Since 1986, Clipper has provided transportation, tours and accommodation packages for over 8 million customers. Clipper Vacations offers opportunities to experience picturesque and popular destinations such as: cosmopolitan Seattle or Vancouver, quaint Victoria, the peaceful San Juan Islands, the hub of Portland, the beauty of the Canadian Rockies and Vancouver Island.

    Disclaimer statement:

    This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be constructed as an exhaustive list of all responsibilities, duties and skills or abilities required or persons so classified or assigned.

    It is the policy of Clipper Navigation, Inc., not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law.

    To apply for this position, please follow the link below and complete our online application via ADP. Please include a resume and cover letter in Microsoft Word or PDF format.

    https://workforcenow.adp.com/jobs/apply/posting.html?client=clipper&jobId=28025&lang=en_US&source=CC1

    ** Due to the large volume of applications we receive for this position, we are only able to contact applicants that we feel may be a good fit for this position. No phone calls please.









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