Jobs & Internships

Join Our Talented Team!

Looking for a career full of adventure and possibilities? Explore your next chapter at Clipper Vacations. Since 1986, our focus has been on helping create amazing memories for travelers from around the world while making travel easy. We are the leading travel and tourism company for the Pacific Northwest, owning and operating Seattle’s iconic Victoria Clippers and offering opportunities to getaway to destinations such as Victoria, Vancouver, Portland, Whistler and Vancouver Island for sightseeing, outdoor adventures, culinary tours, whale watching and more.

We are a progressive company that encourages creativity, innovation and a focus on providing outstanding service to our customers. We consider our employees to be our most valuable assets and work hard to promote a positive, fun and respectful working environment. If you enjoy good employee benefits and being part of the vibrant Seattle waterfront, this is the place for you!

  • arrowReservations Agent

    Summary of Key Responsibilities (not limited to the following):

    • Make custom vacation packages and reservations for Victoria Clipper passengers over the phone or in person.
    • Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
    • Check-in passengers before they travel on the Victoria Clipper.
    • Ensure that customers are informed of important rules and regulations for international travel and that they have correct identification and travel documents.
    • Provide friendly insight to people asking for local information and recommendations.
    • Day-to-day administrative and operations duties to keep the reservations office operating smoothly.

    Qualifications and Skills Required: candidates must possess these attributes to be considered

    • Ability to multi-task and pay close attention to detail while working in a fast-paced environment.
    • Strong interpersonal skills and the ability to stay calm in any situation.
    • Ability to read, write and speak English clearly and fluently.
    • Ability to lift and carry up to 50 pounds.
    • Strong verbal, written and presentation skills.
    • Legal right to be employed in the U.S.
    • Ability to pass a background check.
    • Ability to travel regionally and in Canada.
    • Ability to begin full-time employment on the January 30th start date.

    Qualifications and Skills Preferred: additional qualifications or skills that are not required of an applicant, but would be beneficial in this position

    • Sales experience, as this is a competitive sales environment where upselling is critical to success./li>
    • Travel or hospitality experience and/or general knowledge of the Pacific Northwest.
    • Professional phone experience, especially with a multi-line phone or in a call center setting.
    • Foreign language proficiency, bilingual capabilities in addition to English fluency can be useful as Clipper draws customers from around the globe!

    Salary: $15.50/hour, plus commissions; transportation stipend; health benefits; 401k; travel benefits

    Company Overview:

    Clipper Navigation, Inc. dba Clipper Vacations – is well known as the travel experts for the Pacific Northwest and Western Canada. Since 1986, Clipper has provided transportation, tours and accommodation packages for over 8 million customers. Clipper Vacations offers opportunities to experience picturesque and popular destinations such as: cosmopolitan Seattle or Vancouver, quaint Victoria, the peaceful San Juan Islands, the hub of Portland, the beauty of the Canadian Rockies and Vancouver Island.

    Disclaimer statement:

    This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be constructed as an exhaustive list of all responsibilities, duties and skills or abilities required or persons so classified or assigned.

    It is the policy of Clipper Navigation, Inc., not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law.

    To apply for this position, please follow the link below and complete our online application via ADP. Please include a resume and cover letter in Microsoft Word or PDF format.

    https://workforcenow.adp.com/jobs/apply/posting.html?client=clipper&jobId=52350&lang=en_US&source=CC3

    **Due to the high volume of applicants we receive for this position, we are only able to contact applicants that we feel may be a good fit for this position. No phone calls please.**

  • arrowSenior Systems Engineer
    Position Overview:

    The Senior Systems Engineer’s role is to ensure the stability, integrity and efficient operation of the in- house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting and optimizing all networked software and associated operating systems. The Senior Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate and resolve issues to maximize the benefit of IT systems investments.

    Summary of Key Responsibilities (not limited to the following):

    Strategy & Planning

    • Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
    • Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.

    Acquisition & Deployment

    • Design and deploy new applications and enhancements to existing applications, software, and operating systems.
    • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
    • Conduct research on software and systems products to justify recommendations and to support purchasing efforts.
    • Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
    • Operational Management

    • Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
    • Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
    • Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
    • Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems.
    • Ensure system connectivity of all servers, shared software, groupware and other applications.
    • Create and maintain documentation as it relates to system configuration, mapping, processes and service records.
    • Ensure compatibility and interoperability of in-house computing systems.
    • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
    • Monitor and test system performance; prepare and deliver system performance statistics and reports.
    • Provide orientation and training to end users for all modified and new systems.
    • Perform related duties consistent with the scope and intent of the position.

    Qualifications:

    • 8+ years’ experience with IT operations, systems monitoring, and production environment support in Windows.
    • 5+ years’ experience with Windows Server and Windows domain environments.
    • 5+ years’ experience with Active Directory management (Group Policy experience a plus)
    • 5+ years’ experience with incident management systems, testing, bug tracking, etc. (experience with TFS a plus)
    • 3 years’ experience with Hyper-V.
    • 3+ years’ experience with building and managing SQL Server environment.
    • 2+ years’ experience with unified messaging systems (Shoretel experience or equivalent a huge plus).
    • 2+ years’ experience with firewalls, routers, switches, etc. (Experience with SonicWall a plus).
    • 2+ years’ overall experience scripting with PowerShell, VBScript.
    • Working knowledge and experience with RedHat Linux.
    • Experience with Travel & Tourism database systems a plus.
    • Experience with desktop operating system support.
    • Solid application support experience.
    • Good understanding of the organization’s goals and objectives.
    • Exceptional written and oral communications skills.
    • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
    • Strong documentation skills.
    • Bachelor’s Degree and 10 years + IT work experience, or equivalent IT work experience.
    • Ability to travel internationally.

    Salary: Commensurate with experience

    Company Overview:

    Clipper Navigation, Inc. dba Clipper Vacations – is well known as the travel experts for the Pacific Northwest and Western Canada. Since 1986, Clipper has provided transportation, tours and accommodation packages for over 8 million customers. Clipper Vacations offers opportunities to experience picturesque and popular destinations such as: cosmopolitan Seattle or Vancouver, quaint Victoria, the peaceful San Juan Islands, the hub of Portland, the beauty of the Canadian Rockies and Vancouver Island.

    Disclaimer statement:

    This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be constructed as an exhaustive list of all responsibilities, duties and skills or abilities required or persons so classified or assigned.

    It is the policy of Clipper Navigation, Inc., not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law.

    To apply for this position, please follow the link below and complete our online application via ADP. Please include a resume and cover letter in Microsoft Word or PDF format.

    https://workforcenow.adp.com/jobs/apply/posting.html?client=clipper&jobId=57670&lang=en_US&source=CC3

Back