OUR COMMITMENT TO YOU

David Gudgel


For 34 years, our loyal guests and employees have entrusted us with their safety and care. As we navigate through this unprecedented moment in our history, our number one goal and commitment remains ensuring the health and safety of our passengers and staff. 

We recognize that COVID-19 has shifted the way we all think about travel and interacting with one another. We also know the importance of you feeling 100% safe and protected when traveling with Clipper. To that end, we have worked closely with our parent company, FRS, as well as local government and industry partners to establish new standards of safety, enhanced protocols and procedures to address our new reality. Rest assured that our valued guests and employees will always be our number one focus for care, comfort and safe travel.

Sincerely,
David Gudgel
CEO, Clipper

Safe Travel Guide Overview

Seattle to Victoria, BC Fast Ferry and International Travel Packages

We are currently booking our Seattle to Victoria fast ferry service as well as our Victoria overnight and day trip packages. Service begins on September 17, 2021. The U.S. border currently remains closed to international travel and is only open to permanent U.S. residents and essential workers. If you are originating in Victoria to travel to Seattle, please review this U.S. travel restrictions page to determine eligibility. You must call our reservations team to book our fast ferry travel originating in Victoria if you are eligible for U.S. entry at this time.

Please note that we are not currently booking our Seattle, Vancouver or Portland packages at this time. Thank you for the continued support and we look forward to welcoming you aboard!

IMPORTANT:  Please note that all dates and information are subject to change.

Seattle to San Juan Island Fast Ferry Service | Whale Watching Tours

We are currently booking and operating our Seattle to Friday Harbor fast ferry direct service as well as our Seattle to San Juans Whale Watching Day Trip that includes a stopover in Friday Harbor, WA.

Change and Cancellation Travel Policy

We know that our new reality has shifted the way that we all plan and book travel. Our current policy for travel aboard our high-speed San Juan Clipper ferry is as follows:

  • Standard Fare: Fully refundable for cancellations received 2 or more days prior to travel, non-refundable/non-changeable within 2 days.
  • Advance Fare: The reservation is non-changeable and all cancellations are non-refundable.
  • Hotel Cancellation Policy: 4 days before tour start date, the reservation is non-changeable and non-refundable.

Please call our reservations agents at 800-888-2535 for any additional cancellation questions.

Before You Travel

International Travel via Clipper fast ferry to Victoria, BC:

Please visit and review this Canadian Government resource page outlining all eligibility, requirements and necessary criteria for COVID-19 fully vaccinated travelers to enter Canada.

IMPORTANT: All Clipper guests arriving at our Seattle terminal must have the following completed BEFORE terminal arrival and ready to show our agents as part of our terminal check-in process to board Victoria Clipper V:

  • ArriveCAN approved receipt of accepted submission within 72 hours of arrival into Canada. IMPORTANT:  PCR test must be taken within 72 hours of planned arrival time into Canada. Please see our Victoria Clipper V schedule to plan accordingly for when you take your PCR test.
  • Negative PCR COVID-19 hard copy test results (NOT rapid antigen test) taken within 72 hours of arrival into Canada. Strongly recommend a digital copy as well as backup.
  • Proof of full vaccination hard copy. Your digital copy of your proof of vaccination will be uploaded into your ArriveCAN submission.
  • Necessary ID and Travel Documents

We ask that you please self-identify should you belong to a COVID-19 risk group and ask that you postpone consideration of travel until the risk period has passed as a measure of safety and respect for fellow travelers and our employees. Please note that within 2 days of your travel date, per our Standard fare change/cancellation policy noted above, we are unable to refund your reservation due to illness.

Clipper guests are strongly encouraged to utilize online check-in to maximize efficiency for our check-in process.

International Travel via Clipper fast ferry to Seattle, WA:

Please visit and review this U.S. Government resource page outlining all eligibility, requirements and necessary criteria for entry into the United States. Please be advised that the U.S. border currently remains closed to entry to anyone other than permanent U.S. residents and qualified essential workers. You must call our reservations team to book our fast ferry travel originating in Victoria if you are eligible for U.S. entry at this time.

When You Travel

As a measure of safe health and sanitation for our guests and agents, we have instituted the following health and safety protocols at both our Seattle and Victoria terminals and onboard our vessels:

Victoria Clipper V - Seattle Terminal

Mask Policy:

  • No Mask? No Travel.  
  • Per Clipper’s policy and in accordance with U.S. Coast Guard regulation, a cloth face mask or covering is required for the duration of your trip while inside the vessel (including those who have been vaccinated), including during embarkation and debarkation on our Clipper vessels. Mask exceptions apply only to children under the age of 2 (in alignment with CDC age guidelines). If you are unable to wear a mask for the duration of your trip, you will not be able to travel with Clipper. 
  • You are allowed to remove your mask while on one of our outside decks. 
  • If you forgot your mask at home, we have masks available upon request. 
  • After you sip or snack while inside our vessels, we kindly request that you please put your mask back on. Your mask or face covering must cover your nose and mouth and should only be removed when briefly eating or drinking. Masks with valves, mesh material or holes of any kind will not be allowed. 
  • Refusal to wear a mask or face covering while inside our vessels will not be tolerated and you will be suspended from traveling with Clipper for a designated period of time should you violate our policy.
  • Acceptable face coverings must be made of cloth or other barrier material that prevents the discharge, release and expulsion of respiratory droplets from a person’s nose or mouth.
  • Face coverings must cover a guest’s nose and mouth. 
  • If you are wearing a face shield, you must also wear a mask.

At Our Terminals:

  • Masks: masks are required when entering and within our terminals.
  • Kiosk:  frequent cleaning and disinfecting of our outdoor ticket kiosk in Seattle.
  • Employee Face Mask Requirement:  employees are required to wear personal face masks at all times while interacting with guests.
  • Guest Health Declaration:  traveling passengers are prompted to report if they answer “yes” to COVID-related health questionnaire. 
  • Hand Sanitizer:  easily accessible and readily available hand sanitizer stations are located throughout our terminals.
  • Cashless Transactions:  only credit cards are accepted for payment at our terminals. 
  • Routine Cleaning Sweeps:  regular cleaning sweeps are conducted to maintain sanitation in our terminals. 

Onboard Our Vessels:

  • Guest and Employee Face Mask Requirement:  guests and employees are required to wear personal face masks at all times while inside the vessel. Masks may be removed when reasonably eating/drinking or on our outside viewing decks.
  • Hand Sanitizer:  easily accessible and readily available hand sanitizer stations are located throughout our terminals.
  • Fresh Air and ION Air Scrubber System:  The air filtration system cycles outside air onboard to fully refresh each cabin. Guests can enjoy additional fresh air by accessing the outside decks available on both of our vessels.
  • Electrostatic Sprayers:  In addition to traditional cleaning with high-level disinfectant, we sanitize our vessels with electrostatic sprayers that disinfect surfaces throughout the cabin as well as ozone cleaning nightly. This allows the disinfectant to wrap around and cling to curved and corner surfaces for additional protection. 
  • Hygienic Signage:  signage on our vessel is posted to remind crew and passengers of proper health, sanitation and social distancing measures.
  • Enhanced Cleaning:  crew conduct regular cleaning sweeps to maintain sanitation during the vessel’s journey and between legs of travel as well as deep cleaning and sanitization each night.
  • Plexiglass Protection:  protective plexiglass partitions are in place at galley counters where customer transactions occur.
  • Cashless Transactions:  only credit cards are accepted for payment at our vessel galleys. 
  • Reduced Passenger Contact:  onboard food and drink menus are available directly from your mobile device via the QR code at your seat. 

Frequently Asked Questions

Please visit our Frequently Asked Questions page.

Additional Questions?  Please do not hesitate to contact us.