Job Opportunities

Join Our Talented Team!

Clipper Vacations has internship positions available for Spring and Summer. For details, go to www.clippervacations.com/faq/internships

Clipper Navigation, Inc., owns and operates the Victoria Clipper and is a leading seller of accommodation and tour packages for the Pacific Northwest and Western Canada. For over 25 years, we have been serving travelers from all over the world. We are located on Seattle's scenic waterfront at Pier 69.

Clipper Navigation, Inc. is an energetic, fast-paced and fun work environment. We are seeking motivated, outgoing, dedicated employees who are customer service oriented. Candidates for employment in the United States must be US citizens or have the necessary Work Visa issued and approved by US Immigration.

For your application to be processed, you must indicate the position for which you are applying. No phone calls please

RESERVATION AGENTS – Customer Service and Sales (Seattle Waterfront)

The Victoria Clipper is looking for new Reservation Agents to join our team. We are looking for bright, upbeat and outgoing individuals who love working with people. Our ideal candidate is someone who is able to stay calm and cheerful in any situation and who thrives on a challenge.

Reservation Agents are instrumental in ensuring each customer has a fantastic experience! Agents answer incoming calls regarding sales and inquiries of all Clipper Vacations products, make passenger reservations and are responsible for checking-in passengers for all vessel departures, including ticketing and luggage handling. Various other duties, such as administrative support, cash handling and outbound calling is also part of the position. Agents must be knowledgeable about all Clipper products and able to maintain a stated level of sales. All Victoria Clipper employees are expected to provide a superior level of customer service to all patrons in all situations.

A qualified Reservation Agent candidate will:
- Have strong interpersonal and customer service skills, including the ability to stay calm in any situation
- Be able to multi-task and pay close attention to detail while working in a fast-paced environment
- Have a proven sales ability. Sales is an integral part of this position
- Be willing and able to work any shift within the schedule shown below
- Have a stable work history
- Be able to work well as part of a close-knit team in a fast-paced environment
- Have professional phone experience, preferably with a multi-line phone or call center setting
- Be able to lift and carry up to 50 pounds
- Be a citizen of the U.S. or have the legal right to be employed in the U.S.
- Be able to read, write and speak English fluently
- Commit to work at least through Sept 3, 2012

***IT IS NECESSARY FOR RESERVATION AGENTS TO VISIT VICTORIA, BC TO COMPLETE A VITAL PART OF THE TRAINING PROCESS. DUE TO INTERNATIONAL IDENTIFICATION REQUIREMENTS, ALL APPLICANTS THAT ARE UNITED STATES CITIZENS MUST HOLD A VALID UNITED STATES PASSPORT OR ENHANCED DRIVERS LICENSE TO BE ELIGIBLE FOR THIS POSITION. CITIZENS OF OTHER COUNTRIES MAY REQUIRE ADDITIONAL IDENTIFICATION. AS IT MAY PREVENT ENTRY INTO CANADA, WE ARE UNABLE TO HIRE CANDIDATES FOR THIS POSITION WITH PRIOR FELONY OR DUI / DWI CONVICTIONS.***

Reservation Agents are scheduled 40 hours per week between the hours of 5:45 AM and 10:15 PM, seven days a week, including all holidays except December 25. Shifts may change from week to week and will include both weekend days. Shifts are assigned based on seniority, and Agents must be available to work any shift. The paid training class for new Reservation Agents will begin on March 12, 2012.

Wages during the training period are $9.04 per hour. After the successful completion of the training period (approx 5-6 weeks), wages will retroactively be paid to $12.50 per hour. Wages after training are $12.50 per hour plus commission. Agents with strong sales make an average of $2.50+ per hour commission. Parking/Transportation stipend of up to $100/month is provided after the training period. Overtime opportunities are available as needed. Medical/Dental/Vision Insurance and Paid Time Off are available after 3 months of employment. All positions are located in Seattle, WA.

If you meet the requirements shown above and you are interested in joining the Victoria Clipper team, apply by e-mailing your cover letter and resume as text in an email (no attachments) to: resjobs@victoriaclipper.com. Your cover letter should explain how you meet the position qualifications, including the ability to enter Canada as explained above and confirm that you are able to work the required hours mentioned above.

Due to the large volume of applications we receive for this position, we are only able to contact applicants that we feel may be a good fit for this position. No phone calls please.

Clipper Navigation, Inc is an Equal Opportunity Employer.

Job Opening: Sales Coordinator

Clipper Navigation, Inc., owner and operator of Clipper Vacations, is a leading tour and ferry operator for the Pacific Northwest including Western Canada. We are located on Seattle's scenic waterfront and have been serving travelers from all over the world since 1986.

Clipper Vacations is a fast-paced and fun work environment. We are seeking motivated, outgoing, dedicated employees who are customer service oriented. Candidates for employment in the United States must be US citizens or have the necessary Work Visa issued and approved by US Immigration.

Clipper Vacations is looking for an energetic person to fill a full time, permanent position in our sales team. This is an entry level position with opportunities to learn more about the travel industry and sales. Salary DOE. Health benefits, 401K and more.

Responsibilities include:
• All aspects of providing support for Sales Managers
• Coordination between clients and vendors
• Direct Client contact
• Maintaining reports and data bases
• Managing assigned accounts

Skills / experience required:
• Strong organizational skills
• Good verbal and written communication skills
• Experience with Word, Excel, and Outlook
• Power Point knowledge is a plus
• Experience with a data base program i.e. ACT a plus
• Experience with a reservation system is a plus
• Professional telephone etiquette
• Hotel, hospitality and/or meeting planning industry experience a plus
• Four year degree or some higher education preferred
• Independent worker, team player
• Must be insurable with a valid driver’s license

Due to the large volume of applications we receive for this position, we are only able to contact applicants that we feel may be a good fit for this position. No phone calls please.

Clipper Navigation, Inc is an Equal Opportunity Employer.